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last="true" border_position="all" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] Hallitus ja isännöitsijä tiedottavat osakkaille ja asukkaille asumiseen ja huoneistojen käyttöön vaikuttavista palvelusopimuksista. Asukkaan ja osakkaan on hyvä tietää esimerkiksi, miten taloyhtiössä hoidetaan talvikunnossapitoa ja miten porrashuoneet siivotaan. Hyvä käytäntö on, että taloyhtiön hallitus/ isännöitsijä kertoo palvelusopimusten olennaisimmat sisällöt osakkaille ja asukkaille. Olennaisia palvelusopimuksia ovat ainakin isännöinti-, huolto-, siivous- ja vartiointisopimus. Sopimusten sisällöstä kertominen ei tarkoita niiden toimittamista asukkaille sellaisenaan, vaan niiden sisältöjen avaamista asukkaalle ymmärrettävällä tavalla. Jos taloyhtiössä ei ole kirjallista isännöintisopimusta tai isännöintiä ei ole kilpailutettu, hallituksen on kerrottava poikkeuksellisen menettelyn syyt. Laissa ei ole yksityiskohtaisia säännöksiä tilikauden aikaisesta viestinnästä osakkaille ja asukkaille. Tällainen viestintävelvollisuus on kuitenkin taloyhtiön hallituksen ja isännöitsijän huolellisuus- ja lojaliteettivelvollisuuden (AOYL 1 luvun 11 §) perusteella osakkaille ja hallituksen yleisten tehtävien (AOYL 7 luvun 2 §:n 1 momentti) perusteella osakkaille ja asukkaille. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

[fusion_builder_container type="flex" hundred_percent="no" hundred_percent_height="no" min_height_medium="" min_height_small="" min_height="" hundred_percent_height_scroll="no" align_content="stretch" flex_align_items="flex-start" flex_justify_content="flex-start" flex_wrap_medium="" flex_wrap_small="" flex_wrap="wrap" flex_column_spacing="" hundred_percent_height_center_content="yes" equal_height_columns="no" container_tag="div" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" status="published" publish_date="" class="" id="" spacing_medium="" margin_top_medium="" margin_bottom_medium="" spacing_small="" margin_top_small="" margin_bottom_small="" margin_top="" margin_bottom="" padding_dimensions_medium="" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_dimensions_small="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" 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sticky_background_color="" sticky_height="" sticky_offset="" sticky_transition_offset="0" scroll_offset="0" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0"][fusion_builder_row][fusion_builder_column type="1_1" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" spacing="" center_content="no" column_tag="div" link="" target="_self" link_description="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" 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background_color_small_hover="" background_color_hover="" background_color="" background_image_medium="" background_image_small="" background_image="" background_image_id_medium="" background_image_id_small="" background_image_id="" lazy_load="avada" skip_lazy_load="" background_position_medium="" background_position_small="" background_position="left top" background_repeat_medium="" background_repeat_small="" background_repeat="no-repeat" background_size_medium="" background_size_small="" background_size="" background_custom_size="" background_custom_size_medium="" background_custom_size_small="" background_blend_mode_medium="" background_blend_mode_small="" background_blend_mode="none" render_logics="" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_offset="" absolute="off" absolute_props="" filter_type="regular" filter_hover_element="self" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_hover_element="self" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" transform_origin="" transition_duration="300" transition_easing="ease" transition_custom_easing="" motion_effects="" scroll_motion_devices="small-visibility,medium-visibility,large-visibility" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" last="no" border_position="all"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""]Avoimuusperiaate tarkoittaa jatkuvaa avointa tiedottamista yhtiön asioista osakkaille ja asukkaille, jotta nämä voivat ennakoida taloyhtiön toiminnan ja talouden vaikutukset omaan asumiseensa ja talouteensa sekä osallistua aktiivisesti yhtiökokouksiin ja taloyhtiön toimintaan. Osakas on viime kädessä velvollinen kertomaan vuokralaiselleen asumiseen vaikuttavista taloyhtiön päätöksistä, määräyksistä ja ohjeista. Käytännössä taloyhtiön ja muiden osakkaiden ja asukkaiden kannalta on hyödyllistä ja kustannustehokasta, että taloyhtiön viestintä kohdistuu osakkaiden lisäksi muihin asukkaisiin. Hyvään hallintotapaan kuuluu hyvin hoidettu viestintä. Väärinkäsitykset ja väärät tulkinnat, osallistumattomuus, näennäiset kuulemiset ja muut vastaavat tilanteet synnyttävät ja jopa ruokkivat konflikteja. Siksi on tärkeää huomioida viestin vastaanottajan lähtökohdat ymmärtää viesti. Tapa ja sävy, jolla viestitään, vaikuttaa viestin ymmärtämiseen ja siihen, missä määrin viesti sitouttaa taloyhtiön yhteisten asioiden hoitoon.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]